Tips For Hiring A Great Bouncy Castle

Hiring a bouncy castle can turn any gathering into a memorable event filled with laughter and joy, especially for the younger guests. Whether for a birthday party, family reunion, or community event, a bouncy castle adds an element of fun and excitement. However, finding the right one involves more than choosing the biggest or the most colourful option. The critical factors are safety, quality, size, theme, and cost.

In this guide, we will provide valuable tips to help you navigate the process of hiring a bouncy castle. From ensuring the safety of the equipment to selecting a size that fits your space and guest list and understanding the rental terms, we’ll cover all the essential aspects. Additionally, we’ll discuss how to choose a theme that aligns with your event and how to get the best value for your money.

Is the Bouncy Castle Suitable?

1. Space

One of the primary considerations when hiring a bouncy castle is the space available at your venue. Measuring the area accurately is essential, ensuring there’s enough room for the castle and additional space around it for safety. Remember to consider overhead obstructions like tree branches or power lines and the surface where the castle will be placed. Adequate space ensures safety and enhances the enjoyment of those using it.

2. Accessibility

Consider the accessibility of your chosen location. The rental company will need clear access to deliver and set up the bouncy castle. This might involve navigating through narrow passages, gates, or upsteps. Ensuring easy access not only facilitates a smoother setup but also helps in adhering to the planned schedule of your event.

3. Noise

Bouncy castles often require a constant running blower for inflation. This can generate noise, which might be a consideration, especially in residential areas or venues with noise restrictions. Discuss the noise levels with the rental company and consider informing neighbours or selecting a spot where the noise will be least disruptive.

4. Set-up Requirements

Understanding the set-up requirements is crucial. This includes the need for an electricity source for the blower, the time required for setup and dismantling, and any additional equipment needed. Ensure that the venue can accommodate these requirements. It’s also wise to discuss their procedures with the rental company, including safety checks and anchoring of the castle, to ensure a hassle-free and safe experience.

Vetting the Quality of a Bouncy Castle

1. Pictures & Videos

One of the first steps in assessing the quality of a bouncy castle is to request and review pictures and videos of the actual unit you plan to rent. This lets you visually inspect the castle’s condition, size, and design. Look for signs of wear and tear, cleanliness, and overall aesthetic appeal. Videos can be beneficial as they may show the bouncy castle in action, giving you a better sense of its stability and functionality. 

2. Testimonials

Reading testimonials and reviews from previous customers can offer valuable insights into the quality of the bouncy castle and the service provided by the rental company. Look for feedback on aspects like the castle’s condition upon arrival, punctuality and professionalism of the service, and any issues encountered during the rental period. 

3. Get in contact

Directly contacting the rental company can provide additional information regarding the quality of their bouncy castles. This is your opportunity to ask specific questions about the age of the castle, maintenance routines, safety features, and compliance with any relevant safety standards or regulations. A reputable bouncing castle hire Auckland company should be transparent and willing to provide detailed answers to your queries.

What’s Included in the Fee?

1. Set up & Takedown

Understanding what’s included in the fee for a bouncy castle rental often starts with the logistics of setting up and taking down the structure. This service usually encompasses the bouncy castle’s delivery, full assembly, and subsequent dismantling. 

2. Rental Duration

The rental duration should be clearly outlined in the rental agreement. This specifies how long you will have the bouncy castle at your event. Some companies offer a standard block of time, while others might provide flexible options based on your needs. 

3. Safety Instructions

Safety is paramount when it comes to bouncy castles. The rental fee should include a briefing or written instructions on safe usage. This might cover the number of users allowed at one time, age or weight restrictions, and guidelines for supervising children. 

4. Rain Cover

Given the unpredictability of weather, check if the rental includes a rain cover or alternative arrangements in case of bad weather. Some bouncy castles come equipped with built-in covers, which can be invaluable for outdoor events, ensuring the fun continues despite a few raindrops.

5. Public Liability & Insurance

Finally, inquire about public liability and insurance coverage. This is crucial for protecting yourself against accidents or damages while using the bouncy castle. A reputable rental company should have insurance that covers any incidents related to the bouncy castle. 

What Isn’t Included in the Fee?

1. Electricity Costs

While the bouncy castle rental fee generally includes the equipment necessary for inflation, the cost of the electricity used to power the blower is typically not covered. This means the electricity used from your venue or home to keep the castle inflated throughout the event will be an additional expense.

2. Travelling Costs

Many bouncy castle companies have a specific area they serve without additional charges. However, there may be extra travelling costs if your event location is outside this area. This could include fuel charges or a flat rate for distant locations. Confirming this beforehand is important to avoid unexpected expenses and include it in your overall budget planning.

3. Supervision

While safety instructions are usually provided, the actual supervision of the bouncy castle during use is often not included in the rental fee. The responsibility to monitor the bouncy castle and ensure children are playing safely typically falls to the renter or event organiser. In some cases, the rental company may offer supervision services at an additional cost, but this is not a standard inclusion. It’s crucial to arrange for adequate supervision to maintain a safe user environment.


Before finalising your bouncy castle rental, confirming the availability on your desired date is essential. Bouncy castles can be in high demand, especially during peak seasons like summer or around holidays. It’s advisable to book well in advance to secure the castle of your choice. Check with the rental company if they have a booking system and whether a deposit is required to confirm your reservation.

Have a Contract or Agreement

It’s crucial to have a formal contract or rental agreement when hiring a bouncy castle. This document should clearly outline all terms and conditions of the rental, including the rental duration, fees, cancellation policies, and any other obligations or expectations. A contract protects both you and the rental company by clearly stating what is agreed upon, reducing the potential for misunderstandings or disputes. Make sure to read and understand the agreement thoroughly before signing, and don’t hesitate to ask for clarifications on any point.

Get in Contact Before the Show

A few days before the event, it’s a good practice to contact the bouncy castle provider. This helps confirm the details and ensures both parties are on the same page regarding delivery time, setup requirements, and any last-minute adjustments. This step is also an opportunity to verify contact information and discuss any potential concerns or questions you might have. A pre-event check-in can significantly reduce the likelihood of unexpected issues on the day of the event.

Have a Back-up

Always have a backup plan in place when planning an event with a bouncy castle. Weather conditions can change unexpectedly, or unforeseen circumstances might affect the availability of your booked castle. Discuss their policy with the rental company beforehand in case of bad weather or if the castle becomes unavailable. It’s also wise to have an alternative activity or entertainment option planned for your guests, especially if the event heavily relies on the bouncy castle for entertainment.